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Azure Function to Read Incoming Message in Twilio11/27/2024 10:44:55 AM. Learn how to create an Azure Function that reads incoming SMS messages from Twilio. This tutorial covers the setup of Azure Functions, integrating with Twilio's API, and processing incoming messag
Enable Entities for Service-Level Agreements in Dynamics 3653/27/2024 4:15:11 AM. Enable entities for service-level agreements in Dynamic 365. Enable service-level agreements (SLAs) for entities in Power Apps or Dynamics 365 Customer Engagement (on-premises) by following these step
Fluent UI Components in Power Apps3/1/2024 5:29:37 AM. Unleashing the Power of PowerApps: A Deep Dive into Fluent UI Components” is an insightful guide that explores the integration of Fluent UI components into PowerApps. This article provides a comprehen
How to Enable Co-Pilot for Dynamic 365 Customer Service2/24/2024 1:42:16 PM. Copilot transforms the agent experience within Dynamics 365 Customer Service using AI technology. This article will explore the Copilot features designed for Dynamics 365 Customer Service.
Enhance Customer Service Case Forms with Case Summary Copilot2/15/2024 5:37:12 AM. Seamlessly integrated into the Customer Services case form, this feature enhances efficiency by automating data entry and providing a concise summary of cases.
Show Dynamics 365 Account Contacts in Side Panel HTML Table2/5/2024 6:33:49 AM. In the Account Entity Form, we are showing the Account Related Contact in the Side Pane using an HTML Page. Learn how to create a JavaScript web resource to load promotions in Microsoft Dynamics 365 u
In-App Notification in Dynamics 365 Customer Service Workspace1/10/2024 8:56:02 AM. This article guides you through implementing notification messages in the customer service workspace for new or updated cases in a model-driven app using in-app notification features and plugin code.
Integrate the Trigger Using C#9/9/2023 11:30:09 AM. Prerequisite: Learn how to create a trigger and a journey. In Visual Studio, create a class file to add logic for calling the Trigger. Initialize the Organization Request, add parameters with the &#39
Get Dynamic 365 Field Metadata In A Canvas App Using DataSourceinfo Function3/21/2023 10:28:24 AM. We can leverage DataSourceInfo function to enrich your Common Data Service form in a Canvas Power App by showing some metadata about fields.

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