As a TechOps Engineer, you will play a pivotal role in ensuring the seamless operation, performance, and reliability of our technology services. This role requires a proactive and analytical mindset to troubleshoot issues, optimize efficiency, and collaborate with cross-functional teams to achieve operational excellence.
Experience. 5+ years
Key Responsibilities
Operations Support
- Monitor and maintain the performance of GTP services, ensuring minimal downtime.
- Provide comprehensive technical support, troubleshoot issues, and implement timely solutions to enhance service reliability.Incident Management
- Respond swiftly to incidents, conduct thorough root cause analysis, and implement corrective actions to prevent future occurrences.
- Prioritize and escalate critical issues to meet service level agreements (SLAs).
Change Management
- Partner with release managers to ensure smooth and successful deployments.
- Conduct post-deployment reviews to identify lessons learned and improve future processes.
Performance Monitoring & Optimization
- Analyze performance metrics, identify trends, and proactively address areas for improvement.
- Develop and implement measures to enhance system reliability, scalability, and operational efficiency.
Collaboration
- Work closely with cross-functional teams, including development, infrastructure, and quality assurance, to ensure seamless application integration and alignment with business goals.
What to Expect
- A challenging and fast-paced environment where your insights and decisions directly contribute to success.
- Accountability for your work, team performance, and process improvements.
- Opportunities to explore the latest technologies and methodologies to deliver cutting-edge solutions.
- A workplace culture that values innovation, teamwork, and continuous improvement.
Why Join Us?
- Innovative Environment. Work with the latest technologies and contribute to impactful projects.
- Career Growth. Opportunities for advancement within the GTP function.
- Collaborative Culture. Be part of an inclusive team that values diverse perspectives and encourages creativity.
If you're passionate about technology and thrive in a dynamic environment, we encourage you to apply and take the next step in your career as a TechOps Engineer.