Team Lead

As a Team Lead at Infosys BPM, you will be responsible for leading a team in managing and overseeing critical financial processes, particularly in accounts receivable and related functions. You will leverage your expertise in Lloyds of London tools, accounting principles, and financial software to ensure smooth and accurate operations. Your leadership will be key in fostering a collaborative and efficient work environment, while also focusing on compliance, reporting, and resolving payment discrepancies.

Key Responsibilities

• Utilize tools such as IMR, Account Enquiry, and other applications to ensure accurate financial records and data tracking.
• Stay updated on any changes in Lloyds’ system requirements and tools to ensure the team operates in line with industry standards.
• Review various financial documents such as slip documents, endorsement documents, and line slips/declarations to ensure accuracy, completeness, and regulatory compliance.
• Ensure that all financial records and transactions meet the required standards and align with both client and industry expectations.
• Lead and manage accounts receivable processes, ensuring timely and accurate invoicing, payment processing, and record keeping.
• Review outstanding payments and work with clients and internal teams to resolve any discrepancies.
• Use excellent communication and interpersonal skills to manage customer relationships and ensure smooth interactions.
• Resolve any payment issues promptly and professionally, providing support to both clients and the internal team.
• Lead, mentor, and develop a team of financial professionals, ensuring that everyone is equipped with the knowledge and tools necessary to succeed.
• Foster a positive and collaborative work environment, supporting team members in achieving personal and team goals.
• Identify, analyze, and resolve any payment discrepancies or other financial issues.
• Use your strong problem-solving abilities to recommend and implement solutions that improve operational efficiency.
• Generate and review financial reports regularly, providing detailed insights to management and stakeholders.
• Analyze financial data to uncover trends, identify opportunities for improvement, and support decision-making.
• Ensure compliance with industry regulations, financial policies, and internal controls.
• Stay informed about changes in financial regulations and adapt internal processes accordingly to mitigate any risks.
• Oversee the completion of multiple tasks, ensuring that deadlines are met without compromising quality.
• Balance workload effectively, ensuring all team members are working efficiently while maintaining a high level of detail.

Job Requirements

1. Essential. Bachelor’s degree in finance, accounting, business administration, or a related field.
2. Desirable. Certifications in financial management or accounting, such as CPA, CFA, or ACCA.
3. Previous experience in a Team Lead or supervisory role, preferably in accounts receivable, finance, or accounting operations.
4. At least 3-5 years of experience working with Lloyds of London tools or similar financial tools.
5. Proven experience in managing financial operations, resolving discrepancies, and improving operational processes.

Desirable

• Experience in a customer-facing role within the finance industry.
• Familiarity with financial software systems and accounting practices related to international financial transactions.

Skills & Competencies

1. Lloyds Tools Expertise. Advanced proficiency in using IMR, Account Enquiry, and other related tools.
2. Accounting Knowledge. Solid understanding of accounting principles, financial management, and payment reconciliation.
3. Leadership & Team Management. Strong leadership skills, with the ability to mentor and inspire team members to achieve their best.
4. Communication Skills. Exceptional verbal and written communication skills for both internal and external stakeholders.
5. Problem-Solving Abilities. Proficiency in resolving complex financial issues and payment discrepancies.
6. Attention to Detail. High level of accuracy and attention to detail when handling financial data.
7. Organizational Skills. Ability to multitask and manage multiple projects simultaneously while maintaining high standards.
8. Regulatory Knowledge. Deep understanding of industry regulations, compliance requirements, and risk management.

Additional Information

• The role requires flexibility in working across various shifts to ensure seamless operations, including meeting client needs in different time zones.
• Infosys BPM promotes a collaborative, inclusive, and supportive work environment, where team members are encouraged to share ideas, solve challenges together, and contribute to the company's growth.

This position offers significant opportunities for professional growth within the finance and accounting domain. You will have access to ongoing training, mentorship, and career advancement within Infosys BPM.