The Network Operations Lead will function as a key Subject Matter Expert (SME) in managing Airtel's IT Data Center network. This role involves ensuring the reliability, stability, and efficiency of network operations, requiring a blend of technical expertise and strategic oversight.
Key Responsibilities
- Oversee day-to-day network operations and ensure optimal performance across WAN and LAN environments.
- Establish and implement operational processes and best practices to enhance network reliability and efficiency.
- Provide advanced technical support for network-related issues, including routers, switches, firewalls, and wireless access points.
- Lead troubleshooting efforts for complex network incidents, utilizing diagnostic tools to identify root causes.
- Design, configure, and deploy network devices (routers, switches, load balancers) according to organizational guidelines and best practices.
- Manage the implementation of network projects, ensuring timely completion and adherence to specifications.
- Optimize network performance through the configuration of switching technologies such as VLANs, link aggregation, and Spanning Tree Protocols (RSTP/MSTP).
- Analyze network traffic patterns and adjust configurations to improve efficiency and reduce bottlenecks.
- Utilize network monitoring tools (e.g., SolarWinds, Wireshark) to continuously assess network health and performance.
- Conduct regular maintenance and upgrades of network infrastructure, including firmware updates and patch management.
- Create and maintain comprehensive documentation, including network diagrams, configurations, and standard operating procedures.
- Prepare reports on network performance and incidents for management review and strategic planning.
- Collaborate with cross-functional teams to gather requirements and deliver network solutions that meet business needs.
- Provide training and mentorship to junior team members and support them in their professional development.
- Participate in strategic planning for network expansion, upgrades, and new technologies.
- Evaluate emerging technologies and recommend solutions that align with organizational goals.
- Integrate network security measures into the infrastructure to protect against unauthorized access and cyber threats.
- Stay informed about the latest security trends and protocols to ensure compliance and best practices.
Desired Skills and Experience
- Networking Protocols. In-depth knowledge of TCP/IP, OSPF, BGP, MPLS, and related protocols.
- Device Expertise. Hands-on experience with Cisco Nexus (5K, 7K, 9K), Arista (7504, 7050), and Juniper (5100) devices.
- Fabric Technologies. Familiarity with Data Center Fabric technologies such as Cisco ACI, Arista EVPN, and Juniper Apstra.
Monitoring and Automation
- Proficiency in using network monitoring and diagnostic tools like Wireshark, SolarWinds, NetFlow, and SNMP.
- Ability to create scripts (e.g., Python, Bash) for automation tasks to improve operational efficiency.
Communication and Collaboration
- Excellent verbal and written communication skills for effective interaction with stakeholders at all levels.
- Strong interpersonal skills to foster collaboration across different teams.
Certifications
- Relevant professional certifications (CCNP, CCIE, JNCIP) are highly desirable.
- Familiarity with VMware technologies (e.g., VMware NSX-T) is an added advantage.
Problem-Solving and Analytical Skills
- Strong analytical skills to assess network issues and develop effective solutions.
- Ability to perform root cause analysis and implement preventive measures.