The Cybersecurity Analyst is responsible for analyzing, identifying, rectifying, and recommending specific improvement measures to enhance the organization’s security posture, ensuring the protection of sensitive information.

Key Responsibilities

1. Customer Centricity. Deliver high-quality cybersecurity services to ensure the security of customer data and enhance user experience.
2. Monitoring and Safeguarding. Continuously monitor log sources and security access to protect sensitive information.
3. Disaster Recovery Planning. Develop and implement disaster recovery plans to address potential security breaches.
4. Threat Detection. Monitor for attacks, intrusions, and any unusual or unauthorized activities, ensuring rapid response to threats.
5. Forensic Analysis. Perform detailed log reviews and forensic analysis to identify unauthorized access to data or systems.
6. Security Assessments. Conduct security assessments, risk analyses, and root cause analyses of security incidents to enhance defenses.
7. Incident Management. Handle incidents escalated by the Level 1 team, operating in a 24x7 rotational shift environment.
8. Emerging Threats Analysis. Utilize advanced analytics tools to detect emerging threat patterns and vulnerabilities.
9. Reporting and Documentation. Conduct thorough analyses of incidents and produce comprehensive reports and dashboards for stakeholders.
10. Stakeholder Coordination. Collaborate with stakeholders on cybersecurity issues, providing future recommendations based on analysis.
11. Audit Assistance. Maintain an information security risk register and assist with internal and external audits relating to information security.
12. Cybersecurity Awareness Training. Assist in developing and delivering cybersecurity awareness training for colleagues.
13. Employee Guidance. Provide advice and guidance to employees on cybersecurity best practices, including handling spam and malicious emails.

Stakeholder Interaction

Internal

1. Technical Lead/Project Lead. Regular reporting and updates on security incidents and solutions.
2. Security Intelligence (Practice). Coordination to address security-related issues.

External

• Customer. Collaborate on security breaches and resolutions to ensure customer trust and satisfaction.

Required Competencies

Functional Competencies/Skills

1. Leveraging Technology. Expertise in current and emerging technologies, tools, and automation to enhance operational efficiency.
2. Process Excellence. Proficient in adhering to established standards to produce consistent results while effectively managing risks.
3. Functional/Technical Knowledge. Mastery of network security devices, firewalls, endpoints, SIEM, application security, IPS/IDS, and vulnerability assessments.

Competency Levels

1. Foundation. Knowledgeable about competency requirements with minimal support.
2. Competent. Demonstrates competencies consistently without guidance, extending to challenging situations.
3. Expert. Applies competencies in all situations and guides others effectively.
4. Master. Coaches others, building organizational capabilities and recognized as a key resource.

Behavioral Competencies

• Effective Communication
• Collaborative Working
• Execution Excellence
• Problem Solving & Analytical Skills