Join this live session with Mahender Pal and Venkata Subbarao for the next episode of Microsoft Business Application on July 19 at 10:00 PM (IST).
In this session, we will be giving a walkthrough on the Dynamics 365 Customer Insights Part 4.
When we enable the Copilot features, agents can do the following actions in the Copilot in Dynamics 365 CRM Sales:
- Manage leads and scoring in Customer Insights - Journeys
- Generate leads.
- Create sales activities from lead signals.
- Create scoring models.