This is why Crystal Reports may loose grounds

My Email:

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Good morning.
My name is Mahesh Chand and I am the founder of C# Corner (www.c-sharpcorner.com), an author and a consultant. I have written several articles on Crystal Reports in C# and .NET. We also host a section of articles, discussions, and tutorials on Crystal Reports on our site. You can find these articles
here: http://www.c-sharpcorner.com/Articles/ArticleListing.aspx?SectionID=1&SubSectionID=61

Many of our readers are having problems with CR and I am unable to answer them due to my expertise in CR development. I was wondering if you guys team can help us going online and answering our users?

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Business Objects Reply:
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Hello Mahesh,

Thank you for your e-mail. It appears that you have a question best suited for technical support. We do not have Engineers available to go online to assist your customers, but if you would like to purchase a support agreement you would be able to log a case with our Engineers to assist with questions you have.

For more information on our support options, please contact our sales department at ...

bla bla bla

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OK come on now. I am promoting and supporting their product and I am not getting PAID for it. What is wrong with this picture?

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