Transferring Ownership of Forms in Microsoft Forms

Introduction

In this article, we will understand the process of transferring form ownership in Microsoft Forms. Managing MS forms within an organization is a critical task, especially when an original form owner leaves the organization. In such cases, it's essential to transfer ownership of their forms to ensure smooth operations and access.

Prerequisites

1. Administrator Access: You must have a global administrator with a valid license.
2. Deleted or Disabled Account: The employee whose form you want to transfer should have an account that has either been deleted or disabled.
3. Time Frame: For accounts that have been deleted, the form must be transferred within 30 days of the account deletion. However, there is no time restriction for transferring ownership of forms from accounts that have been disabled

Below are the steps to Transfer Form Ownership.

Once the prerequisites are in place, follow these steps to transfer the ownership of a form.

Step 1. Generate the Transfer URL

In your web browser's address bar, open the below URL. Replace [email address] with the email address of the form owner who has left your organization or whose account has been disabled.

https://forms.office.com/Pages/delegatepage.aspx?originalowner=[email address]

Step 2. Access the Forms

This URL will grant you access to the forms created by the former employee.

Step 3. Transfer Ownership

On the form you want to transfer ownership of, click on the "More form actions" or "More options" button, and then select "Move."

Step 4. Complete the Transfer

If you are transferring ownership of the form to an active employee within your organization, you can move it to a group they belong to. If you are not already a member of that group, you may need to join it to perform the transfer. After the form ownership transfer is complete, you can choose to leave the group.

Troubleshooting Errors

If you encounter an error while trying to transfer ownership of a form, refer to the following possible solutions.

Error: We can't access this page - The form's owner still has an active account.

Explanation: This error occurs when the form's owner still has an active Forms license and account.

Error: We can't access this page - Make sure you've entered the email address correctly, and the form owner's account wasn't deleted more than 30 days ago.

Explanation: This error is due to an incorrectly spelled email address, or the account of the form's owner was deleted more than 30 days ago.

Error: We can't access this page - Make sure you've entered the email address correctly, and then try again.

Explanation: This error is usually caused by a missing or misspelled email address.

Conclusion

In this article, we have learned transferring ownership of forms in Microsoft Forms is a straightforward process that ensures the continued management and access to forms when employees leave an organization. Meeting the prerequisites and following the provided steps will help you maintain control and functionality of your forms.