MS Teams and Email Approval Configuration in D365 CRM

Here is the scenario: when we create an account record in CRM, MS Teams and Email notifications should go to the approver to approve/reject to create an account record.

Configure Email notifications through power to automate the flow

Go to https://make.powerautomate.com/
Click on Create in the left navigation and select Automated Cloud flow.
Provide the Flow name and select flow trigger as Microsoft Dataverse when a row is added, modified, or deleted and click on Create.
Provide details as Change type = Added, Table name=Accounts and Scope=Organization.
Click on Create New Step and choose Operation as Approvals and Action as Start and Wait for an Approval.
Select Approval type as “Approve/Reject - First to respond" and provide Title, Assigned to as the email address of the approver who needs to approve.
Click on Next Step and choose operation as Office 365 Outlook, Select action as Send Email(V2).
- Provide details To= email address of approver who needs to approve/Reject. And also provide the Subject of the email and body of the email as you wish.
Click on Save to save the flow.

Configure MS Teams approval Notification MS teams

Go to Microsoft teams Click on more added apps Select the Approvals app.
Click on New Approval request at top right corner.
Provide the following details and click on Send
1. Request type=Basic
2. Name of the request
3. Approver email address.
Finally, we are configured MS Teams approval.