In this session, we will be giving a walkthrough on the Dynamics 365 Sales Wave 2 2024: Top 10 Features.

• Immersive homepage
• Get a 360-degree view with an account AI-generated summary
• Work efficiently using AI-powered action suggestions
• Streamline sales process with sales document summary
• Manage customer objections in real time
• Update CRM direction from the post-meeting insights page
• Create opportunities from sales meeting summary
• Create follow-up emails from meeting summary
• Monitor and alert sellers on adherence to the playbook
• See improved contact insights in Outlook
• Summarize and save notes into CRM directly from OneNote