In this session, we will be giving a walkthrough on the Dynamics 365 Customer Insights Part 3.
When we enable the Copilot features, agents can do the following actions in the Copilot in Dynamics 365 CRM Sales:
- Create and Manage Segments
- Working with Triggers
- Create a Journey
- Trigger Based and Segment Based Journey
- Set Goal
- Define Journey Exist
- Frequency Cap
- Demo