What is a Conversational AI Chatbot?
Conversational AI chatbots are computer programs that use artificial intelligence to simulate human conversation. They are designed to interact with humans in a way that feels natural and can be used to provide customer service, answer questions, and even make recommendations. These chatbots can be integrated into messaging platforms, websites, or mobile apps, and can communicate through text, voice, or both.
Conversational AI chatbots are typically built using natural language processing (NLP) techniques, which enable them to understand and interpret human language. They use machine learning algorithms to analyze and learn from the data they receive, improving their ability to understand and respond to user requests over time.
Steps to Create a Conversational AI Chatbot
- Log in to the Azure portal (https://portal.azure.com/)
- Search Language service in the search bar.
- Select Custom question answering option and click Continue to create your resource.
- First, provide an Azure subscription.
- Create a new resource group named as testRG.
- Choose the Azure region and choose the region as East US.
- Provide Name as retailservice02.
- Choose Pricing tier as Free F0 (5K Transactions per 30 days).
- Select Azure Search region as East US.
- Select Azure Search pricing tier as Free F(3 Indexes)
- Check the checkbox Responsible AI Notice.
- Click Review + Create button.
- Once Validation is passed and then click Create button.
- The deployment started initialized in a minute or two it will become successful.
- Click Goto resource and then click language studio.
- Select Azure Resource.
- Click Done button.
- Click Understand questions and conversational language tab.
- Click Custom question answering.
- Click Create new project.
- Click create project button and follow the steps as mentioned below one by one.
- Click Create Project button.
- Click Add source and then add chitchat.
- Once the users added Chitchat the window will appears like this.
- Look at the Professional Knowledge base appeared in the screen.
- The users can create their own Knowledge base and add to the existing project.
- Click Add all button.
- Click Deploy Knowledge base button in the icon section.
- Click Deploy button.
- After that deployment you will get the screen like this.
- Click create bot button.
- Click Review + Create button.
- Once deployment is completed and then click goto resource group.
- Click Azure bot.
- Click Settings tab and then select Channels option.
- From the available channels choose Microsoft Teams as option.
- Click Agree button.
- Click Apply button.
- Click open in teams button.
- Finally the users successfully deployed the application into Microsoft teams and will be able to see the responses.
- Few more responses from the Conversational AI Chat bot.
Key Takeaways
In this article, we learned successfully created and deployed a Conversational AI Chatbot with its own custom Knowledge base and added Professional Chit Chat Personna.
Hope you enjoyed reading this article, and Happy reading!!!