Creation of Custom Triggers in D365 Marketing

1. Go to Marketing App

Custom Triggers in D365 Marketing

2. Navigate to Engagement àTriggers

Custom Triggers in D365 Marketing

3. Click on New trigger, Name the trigger, Select the second option (When a customer interacts with a website/app), and click Create.

Custom Triggers in D365 Marketing

4. Able to see the below screen, enter Title, Description.

Custom Triggers in D365 Marketing

5. Add attribute as needed per the screenshot below and click Next.

Custom Triggers in D365 Marketing

6. Below the screen, we can either download the snippet code to use it in our web application.

Custom Triggers in D365 Marketing

7. Click Ready to use custom trigger.

Custom Triggers in D365 Marketing

8. After that, you will be able to see the below screenshot, and we can be ready to use it.

Custom Triggers in D365 Marketing


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