Create Application User In Dynamics CRM

Introduction

In Dynamics / Power Platform integrations plays an important role in extending Dynamics/Power platform to integrate with legacy systems or other applications. Post creation of an application in the Azure Active Directory, the next application user must be created so that this user can connect to Dynamics CRM from other applications. In this post, we see how to create an application user using the Power Platform Admin center.

Step 1

Login to Power Platform Admin center through this URL with valid Dynamics 365 CRM trial or production environment credentials. Post login one should see the admin center landing page as shown in the below figure.

Step 2

After step 1, select the required environment and click on settings as shown in the below figure.

Step 3

After step 2, under the Users+Permissions section select Application users as shown in the below figure.

Step 4

After step 3, select +New app user as shown in the below figure.

Step 5

After step 4, select the required business unit as shown in the below figure.

Step 6

After step 5, select required security roles by clicking on the pencil icon as shown in the below figure.

Step 7

After step 6, under App*, click +Add an app button and select required Application which is registered in Azure Active Directory for integrations and click on Add as shown in the below figure.

Step 8

After step 7, click on Create which creates the application user that is required for our Dynamics 365 CRM environment as shown in the below figure.

Step 9

After step 8, the application user will be created as shown in the below figure.

Step 10

After step 9, as a quick verification open the classic view of the CRM environment and navigate to settings and security and filter application users, you should see the above-created application user as shown in the below figure.

Note

1. Make sure the application is registered in Azure Active Directory.
2. Make sure to have a respective role available to provide to application users so that access to only required entities should be present.
3. You can just select one Azure App for one application user.

Conclusion

In this way, one can easily create an application user through the Power platform admin center.