Introduction
Power Virtual Agents is an easy to create, powerful bot with a no-code graphical interface. This means there isn't necessarily a need for data scientists or developers. It eliminates the gap between the subject matter experts and the development teams building the bots and it minimizes the IT effort required to deploy and maintain a custom conversational solution.
This article will demonstrate how easy it is to set up and build a Bot using Power Virtual Agents. The Bot will call a Power Automate Flow to return data from CDS and display it to the user. Power Virtual Agents is part of Microsoft AI and it allows Bots to be created using a Flow like a designer without any code.
Setup Power Virtual Agents
Power Virtual Agents is a software-as-a-service (SaaS). It allows you to easily sign up, create your bot, and embed it into your website and integrate it to the different channels with just a few clicks. There’s no infrastructure to maintain or complex systems to deploy.
- Navigate to Power Virtual Agents and select StartFree and Sign in/ Signup using your work school account.
![Build A Microsoft Bot Application With Power Virtual Agents]()
Create New Bot Application
You can create a new bot by selecting the icon on the title bar to open the Bots pane and then selecting New bot. This lets you select the default environment for now.
Customize your Greeting
The Power virtual agent dashboard with sequence steps shows the author topic, publishes the bot and monitors performance. You can click on customize your greeting and see the details below.
Select the options “Customize your greeting”. You can see the default user trigger options and message template. The initial trigger phase will be which user provides the trigger message. Based on that bot will reply with a message.
Test Your Bot Application
You're now ready to test your bot. You will test your bot using the built-in Power virtual agent bot Emulator. Start give the user Input and refer below image, how to Trigger phase and message sync with user replay.
Summary
You have successfully done the setup and built a bot application in the power virtual agent. I hope you have enjoyed learning about Power virtual agent bot. If you have any questions/feedback/issues, please write them in the comment box.