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Activate Server-Side Encryption for Azure Disks with Customer Keys10/21/2024 6:21:07 AM. Azure Disk Storage offers server-side encryption (SSE) with customer-managed keys, allowing users to control encryption for managed disks. By utilizing Azure Key Vault, users can manage access and enh
AI-Driven Customer Experience Revolutionizes Business Interactions8/22/2024 11:21:04 AM. AI is revolutionizing customer experience by enabling personalized interactions, efficient support, and enhanced loyalty. From AI-driven product recommendations and dynamic pricing to chatbots and pre
OpenAI for Personalized Customer Experiences8/14/2024 6:06:08 AM. OpenAI revolutionizes customer experience by using advanced AI models to personalize interactions. By analyzing customer behavior and preferences, OpenAI tailors content predicts needs and enhances su
Generative AI in Enhancing Customer Experience Across Industries8/9/2024 8:31:16 AM. Generative AI is transforming customer experiences across various industries by enabling personalized interactions, automating tasks, and providing valuable insights.
Lean Methodology Guide for Software Development 8/8/2024 9:42:39 AM. Lean methodology, inspired by Toyota’s manufacturing approach, enhances software development by eliminating waste, optimizing processes, and focusing on customer value. Key principles include value de
Generative AI Boosts Personalized Marketing and Customer Engagement8/7/2024 11:09:35 AM. Generative AI transforms personalized marketing by creating tailored content at scale. It enhances marketing through personalized emails, product recommendations, dynamic website content, and targeted
Creating a Smart Support AI Agent for Businesses8/2/2024 5:24:24 AM. This guide covers the integration of AI technologies like natural language processing and machine learning to automate support tasks, improve user experience, and boost business efficiency.
SearchGPT Revolutionizes Online Search with AI Capabilities7/29/2024 6:16:25 AM. SearchGPT revolutionizes online search by combining GPT-based AI with advanced search algorithms. Unlike traditional engines, it provides direct, conversational answers, enhancing user experience. Key
Dynamics 365 Customer Insights Part 4 - Microsoft Business Application Ep.227/26/2024 5:19:56 AM. In this session, we will be giving a walkthrough on the Dynamics 365 Customer Insights Part 4.
Augmented and Virtual Reality for Enhanced Customer Experience7/25/2024 4:46:36 AM. This article explores how businesses can leverage Augmented Reality (AR) and Virtual Reality (VR) to enhance customer experiences, offering practical implementation strategies and highlighting future
Dynamics 365 Customer Service: Disable the Resolve Case button7/11/2024 10:15:52 AM. This article guides you on restricting customer service associates from resolving cases with open activities or child cases in Dynamics 365. By creating a JavaScript Web Resource and customizing the C
What is TDS Endpoint and How to Enable TDS in Dynamics 365 Customer Engagement/CRM Online?7/8/2024 7:35:22 PM. TDS (Tabular Data Stream) is pivotal for accessing Dataverse data securely in Dynamics 365 CE and Power Platform. It integrates with SSMS and Power BI, ensuring native security while enabling robust r
Dynamics 365 Customer Insights Part 3 - Microsoft Business Application Ep. 217/4/2024 11:35:27 AM. In this session, we will be giving a walkthrough on the Dynamics 365 Customer Insights Part 2.
Understanding CQRS Design Pattern 6/27/2024 5:05:00 AM. The CQRS (Command Query Responsibility Segregation) pattern separates the operations for reading and writing data in software architecture. It enhances scalability by segregating commands (writes) and
Detect Session Changes in Dynamics 365 Customer Service App6/21/2024 6:43:56 AM. The Dynamics 365 Customer Service Workspace app aids agents in managing multiple sessions efficiently. Detecting session changes with JavaScript enhances context switching, productivity, and customer
Revolutionize Your Business with Chatbot-Enabled Digital Transformation6/13/2024 10:20:23 AM. Organizations face numerous daily inquiries about digital transformation. Chatbots, like virtual assistants, manage repetitive queries, offering 24/7 support, and personalized customer experiences. Th
Transforming your Ideas into Reality with GPT4o6/10/2024 10:48:01 AM. Explore GPT-4o's multimodal capabilities on Azure, combining text, vision, and audio for diverse outputs. Features include real-time responses, multilingual support, and safety measures. Potential
What is Microsoft Dynamics 365 CRM?6/7/2024 10:29:48 AM. Microsoft Dynamics 365 CRM is a comprehensive cloud-based software solution designed to streamline and optimize customer relationship management processes. It offers modules for sales, marketing, and
The 3D Concept: Discovery, Development, Delivery6/6/2024 4:41:19 AM. 3D Concept Discovery, Development, and Delivery encompasses a comprehensive framework for innovation and product lifecycle. Discovery involves research, ideation, and exploration. Development focuses
Custom Collection Classes in C#6/3/2024 10:09:23 AM. Learn how to create a custom collection class in C#, utilizing the Customer class with attributes. Implement and manage customer data with CollectionBase, including methods for adding, removing, and a
How to Fulfill the Key Responsibilities of a Product Manager6/3/2024 9:36:43 AM. A Product Manager defines the product vision, creates roadmaps, manages the product backlog, and ensures alignment with business objectives. Key tasks include market research, gathering customer insig
Dynamics 365 Customer Insights Part 2 - Microsoft Business Application Ep.205/24/2024 6:36:02 PM. In this session, we will be giving a walkthrough on the Dynamics 365 Customer Insights Part 2.
Embed Power BI in Dynamics 365 CE Dashboard with Environment Variables5/20/2024 11:10:41 AM. In this article, we learn how to seamlessly embed a Power BI report as a system dashboard in Dynamics 365 Customer Engagement (CE) using environment variables.
Tools and Services for Computer and Custom Vision on Azure5/15/2024 9:55:28 AM. In my earlier article Feature of Computer Vision Workloads on Azure we explored the common workloads of Computer vision. Continuing this discussion on workloads, in this article will we are going to e
Creating a Dynamic Data Web Site in ASP.NET 4.05/13/2024 11:26:16 AM. Creating a dynamic data website in ASP.NET 4.0 involves utilizing Web Forms with controls like GridView. Define fields using BoundField for data display. Customize styles with CSS for a visually appea
Dynamics 365 Customer Insights Part 1 - Microsoft Business Application Live Show Ep. 195/2/2024 9:54:06 AM. In this episode of Microsoft Business Application Live Show, you will learn about Dynamics 365 Customer Insights.
Implementing HTML MODAL In Dynamics CRM4/23/2024 11:38:15 AM. Microsoft Dynamics CRM offers comprehensive customer management and lead tracking. Custom development using HTML and JavaScript enables features like viewing associated contacts in a modal dialog upon
Configure Knowledge Management for Customer Service D3654/18/2024 8:52:42 AM. Configure knowledge management in D365 for efficient customer service. Establish a robust knowledge base, optimize search functionalities, manage content lifecycle, and ensure secure access. Implement
How To integrate Dependency Injection In Azure Functions4/17/2024 8:05:24 AM. Learn how to integrate Dependency Injection in Azure Functions, creating HTTP trigger functions, and injecting service objects using DI. Understand the Dependency Injection pattern, steps to add DI in
Capturing Survey Response For Grid Questions - Voice Of The Customer3/21/2024 9:42:08 AM. Learn to capture training feedback survey responses in Dynamics 365 using Voice of the Customer. Create a workflow to send emails based on dissatisfied responses. Navigate through workflow creation, c
How to Enable Co-Pilot for Dynamic 365 Customer Service2/24/2024 1:42:16 PM. Copilot transforms the agent experience within Dynamics 365 Customer Service using AI technology. This article will explore the Copilot features designed for Dynamics 365 Customer Service.
Trigger Creation: Set Action on Customer Record Create/Update2/21/2024 11:08:31 AM. Learn to automate database actions by creating triggers. Choose the trigger name and action type. Execute actions when customer records are created or updated. Enhance database functionality and effic
Establish a Routing Rule for Customer Service Entity Records2/20/2024 7:11:26 AM. Routing rules in Customer Service streamline the process of directing cases to appropriate agents or queues automatically, eliminating the need for manual intervention. These rules also facilitate the
Enable Audit History for an Entity in CRM2/15/2024 9:16:31 AM. Enable audit history in CRM to track entity changes. Enhance data security, compliance, and integrity by monitoring modifications. Configure settings to log and report on user actions for improved gov
Enhance Customer Service Case Forms with Case Summary Copilot2/15/2024 5:37:12 AM. Seamlessly integrated into the Customer Services case form, this feature enhances efficiency by automating data entry and providing a concise summary of cases.
Enable Copilot Features in Customer Service Workspace2/14/2024 7:20:36 AM. Unlock enhanced productivity in customer service with Copilot features. Enable AI assistance and automation to streamline workflows, improve support efficiency, and enhance the customer experience wit
Switch Between Directories in Power BI Service2/12/2024 11:53:56 AM. This content discusses the issue of switching between directories (tenants) within Power BI, highlighting the lack of a direct option to do so in the Power BI portal. It offers a solution involving th
JavaScript Removed When Publishing Form in Customer Insights journey2/12/2024 9:16:22 AM. When editing the HTML of a Marketing form to embed any custom JavaScript code, upon saving and publishing the form, the custom JS is being removed from HTML by the dynamics.
Top 5 CRM Systems In 20242/10/2024 4:03:58 PM. CRM, or Customer Relationship Management, is a technology and strategy that businesses use to manage and analyze interactions with their customers and potential customers throughout the customer lifec
Data Vault Design in Azure SQL - Read PII with Customer Keys2/5/2024 11:00:54 AM. Data Vault design in Azure SQL - Utilizing Customer keys to read PII information in databases. Ensuring data security in the cloud era is crucial, especially with the rise in data attacks. Protecting
Agent scripts in Customer Service Workspace - Dynamics 3652/5/2024 7:04:35 AM. Learn how to optimize agent workflows in Microsoft Dynamics 365 Customer Service with agent scripts. Define script steps, create macros, and associate them with session templates for improved efficien
Implement In-App Notifications with JavaScript in Dynamics 3652/1/2024 5:18:49 AM. Enable 'In-app notifications' for Dynamics 365, offering real-time updates on leads, opportunities, and cases. Easily register notifications through the front-end, back-end, or REST API, enhan
In-App Notifications within Dynamics 365 Customer Service Workspace1/31/2024 4:09:12 AM. Enable the In-app notification feature in the model-driven app by following simple steps on Power Apps. Implement a plugin in Visual Studio to receive notifications when a new case is created.
Dynamics 365 Customer Service: Part 3 - Microsoft Business Applications Live Show Ep. 151/17/2024 4:59:27 PM. In this introductory session, we will about Dynamics 365 Customer Service.
Track Customer Reviews using AI 1/15/2024 5:34:39 AM. Track customer reviews using AI
In-App Notification in Dynamics 365 Customer Service Workspace1/10/2024 8:56:02 AM. This article guides you through implementing notification messages in the customer service workspace for new or updated cases in a model-driven app using in-app notification features and plugin code.
Dynamics 365 Customer Service: Part 2 - Microsoft Business Applications Live Show Ep.1412/20/2023 5:06:46 PM. In this episode, you will learn about Dynamics 365 Customer Service.
Site to Site VPN (AWS to Azure)12/8/2023 7:33:50 AM. This guide provides step-by-step instructions with screenshots on creating a Site-to-Site VPN between AWS and Azure. Learn to set up Virtual Private Gateways, Customer Gateways, and more.
Dynamics 365 Customer Service: Part 1 - Microsoft Business Applications Live Show12/4/2023 1:23:38 PM. In this episode, you will learn about Dynamics 365 Customer Service.
AI and Machine Learning in Customer Data Platforms (CDPs)11/1/2023 4:44:46 AM. This blog highlights the impact of AI and ML in Customer Data Platforms (CDPs). It emphasizes AI's role in data analysis, predictive modeling, and real-time personalization, and delves into how ML
Configure OpenID for Okta Integration in Customer Portal8/4/2023 4:35:12 AM. Learn how to seamlessly integrate Okta with OpenID Connect for your customer portal. Configure applications, add sign-in/sign-out URIs, and create authorization tokens for efficient OKTA user creation
Automating Customer Onboarding with Power Automate6/2/2023 6:18:00 AM. Automating Customer Onboarding with Power Automate
Understanding the Power of ChatGPT's Sentiment Analysis for Customer Feedback Analysis5/8/2023 11:21:07 AM. ChatGPT can analyze the sentiment behind a user's input, which allows it to generate more appropriate responses based on the user's emotional state.
Analyzing Customer Reviews using Sentiment Analysis with Azure Language Studio5/2/2023 3:39:49 PM. In this article describes out analyzing customer reviews using Sentiment Analysis with Azure Language Studio services.
Artificial Intelligence (AI) Makes The Metaverse More Secure And Inclusive4/19/2023 12:53:40 PM. AI is becoming more prevalent in emerging technologies, and one co-founder of The Sandbox believes it will make digital spaces more inclusive.
How To Convert Traffic Into Customer Using Website 3/29/2023 5:18:37 AM. In this article, you will learn how to convert traffic into customer using a website.
What Is A Chatbot And How Does It Work12/16/2022 6:36:40 AM. Chatbots use natural language processing (NLP) and set of pre-defined rules to understand the inputs as question and provide response closer to what is available with the knowledge database programmed
Customer Journeys : Improving CX5/30/2022 5:24:46 AM. We are going to discuss about the customer journey map and analysis. Customer journey mapping is important for an enterprise to understand the touch points and interaction of customer with the softwar
Best Practices Of Power Apps Documentation For Customers, Developers, And Knowledge Transfer12/8/2021 3:18:35 PM. During this blog, we will discuss different types of documentation that we can prepare for our Power Apps that can be used for future internal purposes, end-users’ guidelines, and easy for knowledge t
Setup Your Dynamics 365 30 Days Trial With All CE Apps9/17/2021 2:42:06 PM. This article is about setting up Dynamics 365 for all the apps like Sales, Customer Service, Field Service etc
Using Customer Reviews To Know Product's Performance In Market - Azure Sentiment Analysis8/3/2021 12:33:10 PM. This article talks about, how to read and analyze customer provided product review to get market insight. It includes complete code and chart drawn in Python.
Creating Appointment For Customers Using Canvas App5/6/2021 7:22:10 PM. This article is about creating Appointments for customer using canvas app.
Customer-Centric Value Based Development - Growth Mindset Ep. 141/28/2021 5:26:20 PM. Join Mahesh Chand and our guest speaker Raj Tiwari for the episode of Growth Mindset Weekly Live Show focused on Tech Hiring, Career Advice, and Culture.
Best Tips To Enhance Digital Customer Experience9/21/2020 9:45:32 AM. In this article, you will learn about Best Tips to Enhance Digital Customer Experience.
The Best Guide To Cross-Channel Customer Experience Strategy9/17/2020 7:39:37 AM. In this article, you will learn about the best guide to Cross-Channel Customer Experience Strategy.
Anytime Customer Support Using Artificial Intelligence Chatbot In Customer Service 7/21/2020 6:14:45 AM. This article focuses on the basic knowledge of the chatbot. It looks at how a rule-based chatbot, machine-learning chatbot, and AI chatbot work. We look at why we need chatbots for the customer servic
How‌ ‌to‌ C‌reate a Toll-Free Calling Application Such as COVID-19 Customer Care Using Kotlin‌4/28/2020 4:03:21 PM. In this article, you will learn how to create a toll-free calling application such as COVID-19 customer care using Kotlin.
Displaying a Customers List Inside an ASP.NET Core 3.0 Razor Pages Web Application4/4/2020 2:49:42 PM. In this article, we will be displaying a list of all of the customers from the database.
Filtering User Lookup Based On The Team3/11/2020 12:55:48 PM. This article is about Filtering User Lookup based on the Project Teams
How To Integrate QuickBooks Desktop Using Web Service (QBXMl)4/30/2019 9:20:25 AM. In this article, I will explain how to Integrate QuickBooks desktop to my web services using QuickBooks connector in ASP.NET.
Building Xamarin Mobile Application By Analyzing Customer Feedback Using Sentiment Analysis API2/21/2019 10:13:23 PM. In this article, you will learn to consume TextAnalytics API and automate customer feedback without using rating. I hope this article will help you.
What Is Customer Lockbox In Office 365?1/18/2019 2:31:26 AM. What Is Customer Lockbox In Office 365? Customer Lockbox is a feature that’s available in Office 365 to ensure that there’s zero interaction by Microsoft on your contents that’s saved in Office 365 (i
Designing Training Feedback Survey Using Voice Of The Customer8/6/2018 12:11:10 PM. This article is about Voice of the Customer solution for Dynamics 365.
Chatbots for Customer Support4/23/2018 12:48:26 AM. Have given few information on how Chatbots are used today, also the Pros and Cons of it.
Developer Guide For Dynamics 365 Customer Engagement - No SDK Anymore!11/14/2017 6:00:54 PM. If you are waiting for the Dynamics 365 version 9.0 download link, then you should read this article.
Using Client Side Response Routing In Voice Of The Customer10/13/2017 10:51:57 AM. This article is about using client side response routing. We need to show/hide survey question based on the selection in previous questions. In this article we are going to share steps to implement sa
Centering Image In Voice Of Customer Survey9/9/2017 3:23:41 PM. This article is about the voice of the customer customization.
Getting Started With Voice Of The Customer8/29/2017 5:50:15 PM. In any industry customer satisfaction plays a very important role. It provides a real picture about our happy and unhappy customers which helps us to manage and plan our business effectively. We can g
Secure Your Customer Data With Bitlocker Or Truecrypt11/22/2016 2:17:57 PM. If you work on a Windows machine with customer data, you need to secure it - learn how!
Customer Data Type Is Finally Here6/10/2016 10:25:00 AM. This article is regarding new features in Dynamics CRM Update 1.
Removing Potential Customer from Opportunity Form - Quick Tip2/8/2016 10:15:52 AM. This article is about removing potential customer lookup fields from opportunity forms.
An Overview Of Dynamics CRM 12/2/2015 12:57:44 PM. This article is about describing aspects and use of Customer Relationship Management (CRM).
Customer Order Monthly Report Using Pivot In SQL Server11/15/2015 4:17:31 AM. In this article I will show how we can show customer’s order detail report month by month using Pivot in SQL Server.
Setting Lead Name Based On Existing Customer10/15/2015 11:20:02 AM. In this article we will learn about setting lead name based on existing customer.
Validate Inactive Customer Selection9/30/2015 1:04:35 PM. This article about getting customer record and check it's status if it is inactive through alert to user.
Using Price List Based On Customer9/28/2015 12:56:29 PM. This article about using price list based on the customer in MS Customer Relationship Management
An Introduction to the Types of CRM6/18/2015 4:44:24 PM. This article explains the various types of Customer Relationship Management (CRM).
Introduction to CRM6/17/2015 12:55:17 AM. In this article you will learn basic introduction of Customer Relationship Management (CRM).CRM is important in B2B, social media, etc and it mainly helps in managing the existing and future customers.
Creating a filtered list of customers on a mobile device9/30/2012 3:12:04 AM. The article demonstrates how to create a sophisticated filtered customer list on a Windows Mobile device using Resco AdvancedList control.
Analizing data to best customers using Crystal Reports5/19/2012 1:10:32 AM. In the sales analysis, there is a principle named the Pareto principle also known as the 80-20 rule. The 80-20 rule states that 80% of the effects come from the 20% of the causes and then the remaining 20% effects come from 80% of the causes. Pareto observed that 80% of the land in Italy was owned by 20% of the population. One example in the IT world is that Microsoft has noted that 20% of the most reported bugs are the causes of the 80% of the errors or crashes of the systems. After Pareto observed this principle, a lot of application appeared. One of the most common applications of the Pareto principle is in the sales analysis. Companies perform analysis in their sales orders in order to discover the best customers, that is, the 80% of the sales come from the 20% of the customers. In this article, I will show how to perform a sales analysis using Crystal Reports. For this example, we will use the AdventureWorks database shipped with SQL Server 2005.
Focus on New ASP.NET Vulnerability9/21/2010 12:59:52 AM. A new ASP.NET Vulnerability is released by Microsoft. The security hole will allow the attacker to decrypt the ViewState data or retrieve the contents of web.config. We will see the workaround for this issue.
Webservice return the Image of the Customer in ASP.NET 2.05/15/2009 3:12:01 AM. Webservice return the Image of the Customer in ASP.NET 2.0

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