Join our dynamic team as a System Analyst 2 and play a critical role in supporting the presentation layer of the Millennium architecture, primarily powered by Citrix environments. Collaborate with operations and engineering teams to deliver seamless user experiences, troubleshoot issues, and implement cutting-edge solutions. This role offers an exciting opportunity to thrive in a fast-paced environment, leveraging your expertise in Citrix and Windows systems.
Key Responsibilities
- Operational Support. Deliver day-to-day operational support for Oracle Health customers’ Citrix environments, ensuring high availability and performance.
- System Upgrades. Perform technical currency updates and upgrades for Citrix and Windows systems to maintain system reliability.
- Customer Service. Respond to and resolve customer service requests promptly, maintaining high levels of customer satisfaction.
- Collaboration. Work closely with project managers and technical teams to support ongoing projects and improve system architecture.
Qualifications & Skills
Mandatory Skills
- Production Support expertise in Citrix and Windows environments.
Preferred Skills
- Experience with cloud platforms such as OCI, AWS, or Azure.
- Strong troubleshooting and problem-solving abilities.
- Ability to work effectively in a collaborative team environment.
Educational Requirements
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
Experience
- Minimum of 3-5 years in Citrix and Windows system administration.
Why Join Us?
- Work in a collaborative and innovative environment across teams located in Hyderabad, Bangalore, Noida, Pune, and Chennai.
- Gain exposure to cutting-edge cloud infrastructure technologies and enhance your technical expertise.
- Be part of a fast-paced organization that values growth, learning, and teamwork.
If you are passionate about systems administration, troubleshooting complex environments, and being part of a high-performing team, we would love to hear from you!