As a Technical Engineer, you will play a crucial role in technology implementation and operational support, focusing on configuration, testing, implementation, and ongoing support. Your responsibilities will also include governance of IT production processes such as Incident Management, Problem Management, Service Level Management, Capacity Management, Availability Management, and IT Service Continuity.

Key Responsibilities

1. Technical Input. Assist with Capacity Management, IT Service Continuity, and Availability.
2. Incident Resolution. Ensure assigned incidents are resolved within agreed Service Levels, providing workarounds to minimize business impact when necessary.
3. Problem Management. Define and analyze assigned problems according to the Problem Management Process.
4. Solution Delivery. Ensure that solutions meet architectural and security standards while minimizing business impact.
5. Consultancy and Guidance. Provide technical consultancy to teams and serve as a technical member in project teams.
6. Service Improvement. Identify areas for improvement and assist in implementing service improvement programs to enhance service levels.

Qualifications & Experience

1. Education. Degree or Honours (12+3 or equivalent) in Information Technology or a related field.
2. Experience. Minimum of 3 years of specialized technical experience in a business IT environment.
3. Frameworks. Familiarity with the ITIL framework.
4. Database Proficiency. Expertise in Database Design & Implementation, including Oracle DB Administration, SQL Server DB Administration, and MS Access.
5. Development Experience. Proficiency in backend development using Java, Node.js, and .NET with both relational and NoSQL databases.
6. Framework Knowledge. Experience with Spring and Spring Data, including database migrations, source code management, SQL optimization, and performance tuning.

Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary, along with exclusive travel benefits including discounts on flights and hotel stays worldwide. For more details on employee benefits, visit the Working Here section of our website. Discover more about living and working in our vibrant city in the Dubai Lifestyle section.

Why Join Emirates?

1. Innovative Environment. Work with cutting-edge technologies in a fast-paced, dynamic industry.
2. Cultural Diversity. Join a team of passionate professionals from around the globe, fostering a culture of inclusivity and collaboration.
3. Career Growth. Benefit from comprehensive training and development programs to further your career in the aviation sector.
4. Lifestyle Benefits. Experience the unique lifestyle that Dubai has to offer, with its rich culture, diverse community, and modern amenities.