Google Cloud empowers organizations globally to digitally transform their businesses with enterprise-grade solutions leveraging cutting-edge technology and developer tools. Customers in over 200 countries trust Google Cloud to enable growth and solve their most critical business challenges.

Minimum Qualifications

• Bachelor's degree in Computer Engineering, Computer Science, a related technical field, or equivalent practical experience.
• 5 years of experience in technical project management or a customer-facing role.
• 3 years of experience working with stakeholders, driving customer technical implementations, or transformation programs.
• Experience supporting customers in cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, or IT consulting.

Preferred Qualifications

• MBA or Master’s degree in Management, Technical, or Engineering field.
• Experience collaborating across business units and with large enterprises, translating business requirements into technological solutions.
• Experience working with channel partners, systems integrators, and third-party developers to deliver impactful solutions.
• Experience in application/workload migration to public cloud providers.
• Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
• Excellent written and verbal communication, problem-solving, presentation, and management skills.

Responsibilities

1. Customer Adoption and Implementation. Lead and accelerate customer adoption of Google Cloud by managing the implementation journey, providing technical guidance, and overseeing migration goals and business transformation strategies.
2. Advocacy and Feature Development. Advocate for customer needs, identify adoption blockers, and collaborate across teams to drive new feature development that addresses customer challenges.
3. Stakeholder Engagement and Strategic Roadmapping. Develop strong relationships with key stakeholders, understand customer business needs, and develop strategic roadmaps. Lead quarterly business reviews and executive sessions to align on business and technical requirements.
4. Event Planning and Support. Plan and coordinate customer events and launches, ensuring successful outcomes and partnering with Support to resolve critical issues promptly.
5. Best Practices and Scalability. Develop best practices and assets based on customer engagements to support scaling initiatives through partners and accelerate cloud adoption.

Company Culture and Equal Opportunity
Google is committed to building a diverse workforce that represents the users they serve. They foster a culture of belonging and provide equal employment opportunities regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or related conditions.

Why Join Google Cloud
Join a global team at Google Cloud dedicated to driving innovation and digital transformation for businesses worldwide. Experience unparalleled growth opportunities and a supportive environment where your contributions make a significant impact.