The Team Lead position is within Amazon's Transportation team. This role involves overseeing transportation processes from Fulfillment Centers (FCs) to customers, leveraging Sort Center (SC) networks, and managing a team to meet operational requirements and performance standards.
Skills Required
- E-Commerce
- English Proficiency
- Data Analysis
- Process Improvement
Responsibilities
- Process Management. Define, build, and execute transportation processes, ensuring seamless operations from FCs to customers.
- Team Management. Hire, train, and motivate SC teams, with support from HR and training departments, to maintain high quality and productivity standards.
- Coordination. Collaborate with Finance, Customer Service (CS), FC, and Projects teams on SC operations.
- Performance Improvement. Continuously analyze data reports to identify bottlenecks, enhance quality standards, reduce waste, and implement process improvements such as Kaizen.
- Data Analysis. Utilize data to drive decisions and improve performance across SC processes.
Basic Qualifications
- Education. Bachelor’s degree.
- Language Skills. Fluent in English (both written and spoken).
- Experience. Minimum of 1 year in a manufacturing or customer-facing environment.
- Technical Skills. Proficiency in Microsoft Office products and applications.
Preferred Qualifications
- Operational Experience. Previous experience in an operational role.
- Industry Experience. Background in e-commerce, retail, or advertising is preferred.
About the Company
The position is with ATSPL (Amazon Transportation Services Private Limited) in Haryana. Amazon values individuals who are innovative, motivated, and eager to contribute to a high-performing team. The company fosters an environment of continuous improvement and excellence in customer service.
Why Amazon?
Amazon offers the opportunity to work in a dynamic and fast-paced environment, where you can make a significant impact on operational efficiency and customer satisfaction. The company values talent and innovation, providing opportunities for professional growth and development.
Apply Now. For more information and to apply, visit the Amazon Jobs portal with the Job ID. A2710077.