At Amazon, we are committed to being the most customer-centric company on earth. We distribute millions of products annually to our valued customers worldwide. We are currently seeking a Team Lead for our Delivery Center in Gurgaon. As a Team Lead, you will play a crucial role in ensuring the smooth operation of our transportation services.
Job ID. A2686557
Essential Functions
- Collaborate closely with the Center Manager to oversee and optimize transportation operations at the Delivery Center.
- Manage shift operations effectively, ensuring the timely delivery of products from the delivery station to customer addresses.
- Maintain sufficient capacity and efficiency in the delivery team to handle peak delivery periods.
- Continuously enhance the delivery process to achieve sustained improvements in delivery performance.
Essential Skills
- Strong execution skills with a proactive, action-oriented approach.
- Resourcefulness in achieving goals with limited resources.
- Ability to thrive under pressure and manage station operations independently.
- Comfortable working in ambiguous situations, adept at devising solutions as challenges arise.
Analytical Skills
- Proficient in analyzing and interpreting data to identify key insights and validate facts.
- Capable of evaluating alternatives to assess advantages and associated risks effectively.
Basic Qualifications
Preferred Qualifications
- Prior experience in an operational role
A Day in the Life
Engage with multiple stakeholders to ensure seamless operations and drive ownership and action consistently.