We are seeking a Server Build Technician to join our dynamic team. In this hands-on role, you will be responsible for building, configuring, and managing server infrastructure to support cloud and hybrid cloud environments. Working at the IBM Cloud Data Center, you will integrate hardware, software, and networking solutions, ensuring the delivery of high-quality technical solutions to our clients. This is a shift-based role, requiring flexibility and commitment to maintaining critical infrastructure for our cloud services.
Key Responsibilities
- Rack, build, cable, configure, and provision Intel and AMD servers for deployment in a data center environment.
- Install, cable, and deploy networking equipment to ensure connectivity across systems.
- Perform troubleshooting, testing, and quality assurance checks on server hardware to ensure optimal performance.
- Resolve hardware-related issues via trouble tickets and escalate as necessary.
- Monitor server health and infrastructure, escalating issues related to server performance or abnormalities in the data center environment.
- Assist with automated provisioning systems for new server orders.
- Provide regular walk-throughs of the data center to monitor and escalate any abnormalities or issues.
Collaboration & Communication
- Collaborate with IBM teams, clients, vendors, and subcontractors to ensure successful system integration and implementation.
- Maintain clear and concise communication with internal teams to escalate and resolve issues in a timely manner.
Required Technical and Professional Expertise
- Fundamental understanding of computer hardware, including servers and networking equipment.
- Willingness and motivation to learn new and complex technical concepts.
- Resourceful in identifying and resolving issues with servers, networking, and hardware components.
- Ability to explain complex technical concepts clearly to both technical and non-technical team members.
Preferred Technical Skills
- Strong hands-on experience in building and configuring servers, as well as working with storage hardware, RAID arrays, and controllers.
- Basic understanding of networking concepts, including IP configuration and troubleshooting network connectivity issues.
- Shift Details
- Shift Timings. 12-hour shifts, either from 7:00 AM to 7:00 PM or 7:00 PM to 7:00 AM (alternating between 3 and 4 days per week).
Why IBM?
At IBM, you will be part of a world-class team that is focused on driving innovation and transforming businesses through next-generation technologies. Working with cutting-edge cloud solutions, you will contribute to the backbone of IBM’s global cloud infrastructure. As an IBM Cloud Data Center technician, you’ll play a critical role in ensuring the reliability and performance of services that support millions of users worldwide.
We offer
- Professional Growth. Continuous learning and development opportunities through IBM’s vast resources.
- Inclusive Environment. A diverse, inclusive, and collaborative work culture.
- Competitive Benefits. Comprehensive salary and benefits packages designed to support work-life balance.
About IBM Systems. IBM Systems helps IT leaders rethink how they manage and optimize their infrastructure, focusing on cloud, AI, and cognitive business. Our server and storage solutions are designed to enable clients to innovate faster, avoid IT issues, and stay ahead of the curve in the digital age. IBM is committed to helping clients build systems that understand, reason, and learn, enabling them to achieve their business goals.
How to Apply. If you're passionate about technology, enjoy working in a dynamic environment, and have the skills to manage and build server infrastructure, apply today to join IBM’s team. Our recruitment team will reach out to discuss the next steps.
Being You at IBM. IBM is committed to fostering a diverse and inclusive workplace. We believe in the power of diversity and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, disability, or other characteristics protected by law. We encourage individuals with disabilities or those who require special accommodations to contact our recruitment team for adjustments.