At Emirates, our mission is to connect the world through our global hub in Dubai and to constantly innovate to ensure our customers ‘Fly Better.’ As pioneers in aviation technology, we are committed to staying at the forefront of technological advancements. We are currently seeking a Senior Technical Engineer - Active Directory to join our DevOps and Automation team and help us maintain our position as industry leaders.

Key Responsibilities

1. Technical Consultancy. Provide expert technical guidance within the technology area, leading projects and delivering high-quality solutions.
2. Solution Design. Develop IT solutions that are robust, cost-effective, and aligned with corporate standards and technical strategy.
3. Architecture & Performance. Ensure solutions meet service level requirements for availability, capacity, security, performance, and reliability.
4. Team Development. Foster the growth of high-performing technical teams to achieve strategic objectives.
5. Collaboration. Work with IT Technology Teams to monitor and manage technology to address severity 1 & 2 incidents.
6. Documentation. Maintain detailed and high-quality documentation, including design, configuration, support procedures, and operations manuals.
7. Incident Management. Resolve incidents within agreed service levels and analyze problems according to the Problem Management Process.
8. Lifecycle Management. Oversee the end-of-life replacement of equipment and software to ensure compliance with technical standards.

Qualifications & Experience

1. Education. Degree or Honours (12+3 or equivalent) in Information Technology.
2. Experience. Minimum of 8+ years in Information Technology with extensive experience in Active Directory, ADFS, Azure AD, and AAD Connect.

Skills

• Advanced troubleshooting of AD and AAD issues (Kerberos, Trusts, Backup and Restore, SAML, SSO, MFA, etc.).
• Expertise in Active Directory policies, security, scripting, and infrastructure automation (Infrastructure-as-Code, PowerShell).
• Experience with ITIL and AGILE frameworks.
• Knowledge of DNS, DHCP, Firewalls, Office 365 environments, and ServiceNow platform.
• Experience with Public Clouds (Azure/AWS) and VMWare virtualization.
• Familiarity with audit compliance (e.g., PCI-DSS, PWC audit).

Benefits

1. Salary. Attractive tax-free salary.
2. Travel Perks. Discounts on flights and hotel stays around the world.
3. Lifestyle. Experience life in cosmopolitan Dubai with a range of exclusive employee benefits.

Application Information

For more details on how to apply and to explore other career opportunities at Emirates, visit our careers page. Discover more about living and working in Dubai in our Dubai Lifestyle section.

Embrace the opportunity to be part of an innovative team and drive technology excellence with Emirates.