As a Senior Solutions Consultant at PhonePe, you will be at the forefront of driving the adoption and success of our fintech solutions. Your role involves collaborating directly with clients to understand their business needs and delivering customized solutions that integrate seamlessly with their existing systems. You will leverage your financial technology expertise, analytical skills, and client relationship management capabilities to ensure the successful implementation of PhonePe’s product offerings and maximize client satisfaction.
Key Responsibilities
- Build strong relationships with clients by understanding their business challenges and objectives.
- Provide expert advice and insights on how PhonePe’s solutions can address their specific needs and contribute to their business growth.
- Analyze client requirements and design tailored solutions that align with their business processes and technical architecture.
- Ensure that solutions are scalable, secure, and optimized for performance.
- Lead the implementation of fintech solutions, coordinating with internal technical teams to ensure timely and successful project delivery.
- Provide guidance and troubleshooting support throughout the deployment phase to guarantee a seamless experience for the client.
- Stay abreast of developments in the fintech industry, including emerging technologies, regulatory changes, and competitor offerings.
- Share valuable market insights and feedback with internal teams to inform product development and strategy.
- Work closely with product management, sales, and technology teams to align product offerings with market demands and client needs.
- Foster collaboration between departments to deliver holistic solutions that meet client expectations.
- Create comprehensive documentation for client projects, including detailed requirements, design specifications, and user guides.
- Maintain clear and concise records of project progress, timelines, and client feedback.
Qualifications
- Master’s degree in Finance, Business, or a related field.
- An engineering background with an MBA is preferred.
Experience
- 5+ years of experience in solutions consulting or technical pre-sales within the fintech or payments industry.
- Proven track record of successfully delivering complex financial solutions to clients across various industries.
- In-depth understanding of financial products, regulatory requirements, and emerging fintech technologies.
Skills & Competencies
- Client-Facing Expertise. Strong ability to engage with clients, understand their requirements, and deliver customized solutions.
- Project Management. Proficient in using project management methodologies and tools to manage complex implementation projects.
- Communication & Interpersonal Skills. Excellent written and verbal communication skills to effectively engage stakeholders at all levels.
- Problem-Solving & Analytical Thinking. Ability to troubleshoot complex issues and provide innovative solutions to meet client needs.
- Cross-Functional Collaboration. Experience working with diverse teams (product, sales, technical) to deliver comprehensive solutions.
- Financial Technology Knowledge. Deep understanding of digital payment solutions, API integrations, banking technologies, and regulatory frameworks in the fintech space.
What We Offer
- Receive an attractive compensation package that reflects your experience and expertise.
Comprehensive Employee Benefits
- Medical & Critical Illness Insurance, Accidental & Life Insurance.
- Employee Assistance Program and access to onsite medical support.
- Parental Leave Benefits including maternity, paternity, and adoption assistance.
Career Development & Growth Opportunities
- PhonePe offers ample opportunities for professional development and career advancement through continuous learning and skill development.
Dynamic & Inclusive Work Environment
- Join a vibrant and inclusive workplace that values creativity, innovation, and collaboration. Be part of a team that fosters a strong sense of purpose and ownership from day one.
Why PhonePe?
At PhonePe, you are empowered to own your work from the start and contribute meaningfully to impactful projects that affect millions of people. You’ll be part of a culture that encourages innovation, speed, and purposeful execution. If you’re passionate about working with cutting-edge technologies, collaborating with some of the brightest minds, and shaping the future of digital payments, PhonePe is the place for you!