We are seeking an experienced Senior Product Manager to lead the development and scaling of payment products, specifically focusing on Instant Bank Discounts. This role requires a blend of strategic thinking, analytical skills, and technical knowledge to enhance our payment processes and improve customer satisfaction.
Key Responsibilities
- Lead the design and implementation of Instant Bank Discount products.
- Ensure a consistent, low-friction payment experience across all Amazon businesses.
- Dive deep into customer metrics, competitive benchmarks, and technical enhancements to inform product strategy.
- Use analytics to drive product improvements and customer value propositions.
- Work closely with internal teams (Product Managers, Technical Teams, Payments Operations, Legal, etc.) to advocate for new payment experiences.
- Collaborate with external banking stakeholders as needed.
- Own the product roadmap, prioritizing features and initiatives based on customer needs and business impact.
- Develop and execute go-to-market plans for new features and monitor performance metrics.
- Regularly communicate product progress and strategic direction to senior leadership.
- Prepare business cases, project updates, and improvement plans based on data insights.
- Continuously assess customer feedback and market trends to refine product offerings and improve the overall payment experience.
Basic Qualifications
- 5+ years in product or program management, product marketing, business development, or technology.
- Proven experience in end-to-end product delivery and roadmap strategy.
- Master’s degree or equivalent experience.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
Preferred Qualifications
- Experience influencing senior leadership with data-driven insights.
- Strong background in payments or financial technology.
Why Join Us?
At Amazon, you will be part of a dynamic team committed to delivering innovative payment solutions that enhance customer satisfaction. This is an exciting opportunity to drive impactful change in the digital payments landscape of the MENA region.