At Stem, we embrace a culture of diversity and inclusion that extends beyond conventional categories to encompass experience, personality, communication styles, and work methodologies. We are where clean energy meets cutting-edge software technology, fostering an inclusive culture through the convergence of diverse ideas, experiences, and professional skills. Join us in transforming traditional perspectives on software and energy into innovative, collaborative solutions. Collaborate with data scientists, energy experts, sales professionals, and thought leaders from diverse backgrounds, contributing to the world’s largest network of digitally connected energy storage systems.

Responsibilities

1. Commissioning Support. Oversee the hardware and software commissioning for new and existing sites, leveraging a comprehensive understanding of Stem's hardware stack.
2. Geographic Support. Address and resolve support tickets during US business hours, covering diverse regions including the US, EMEA, and APAC.
3. Project Leadership. Drive project progress by coordinating with stakeholders across sales, operations, finance, and, when necessary, customers.
4. Reporting & Management. Provide detailed project reporting and management to ensure timely and successful project delivery.

Qualifications

1. Educational Background. BTech/BE degree in Electrical Engineering, Electrical and Electronics Engineering, or Electronics and Communication Engineering from an accredited institution.
2. Technical Expertise. Proficient in communication protocols such as MODBUS RS485 and TCP/IP, networking fundamentals (DHCP/Static, DNS, TCP/IP), and router/switch configuration and IP address planning.
3. Power Systems Knowledge. Familiarity with electrical power systems, solar power systems, and Battery Energy Storage Systems (BESS).
4. Data Analysis Skills. Experience in analyzing large datasets and performing data analysis.
5. System Knowledge. Understanding of server operating systems and network devices.
6. Creative Problem Solving. Ability to creatively resolve problems in ambiguous situations.
7. Scripting Skills. Competency in executing custom scripts (basic coding/understanding).
8. Communication Skills. Strong verbal and written English language skills.

Why Join Us?

At Stem, we value every perspective and believe in the power of diverse experiences to drive innovation. Our inclusive culture is central to our mission of leading the clean energy revolution. If you are passionate about making a difference and working at the intersection of technology and sustainability, we encourage you to apply.

Equal Opportunity Employer

Stem, Inc. is committed to diversity and equality in the workplace. We do not discriminate against any employee or applicant based on race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status, or any other factor protected by applicable federal, state, or local laws.