Professional Services Specialist

Gurugram, Haryana, India
May 27, 2024
May 14, 2025
Onsite
Full-Time
8 Years
Job Description

Amdocs empowers the future through our market-leading portfolio of software products and services. With our innovative solutions, we enable next-generation communication and media experiences for individual and enterprise customers. Our global workforce of approximately 30,000 employees drives service providers' migration to the cloud, differentiates them in the 5G era, and automates their operations. Amdocs, listed on the NASDAQ Global Select Market, achieved a revenue of $4.89 billion in fiscal 2023.

What will your job look like?

  1. Customer Engagement. Review business and technical requirements with customers, providing tailored solutions.
  2. Technical Expertise. Write, review, and test detailed design documents; configure and customize code.
  3. Support and Guidance. Provide technical support throughout all project phases and advise customers on best practices in coding, design, product features, deployment architecture, and more.
  4. Project Leadership. Lead projects, develop customizations, and create demo scripts/storyboards.
  5. Installation and Configuration. Install and configure products in various environments, from internal labs to customer production environments.
  6. Integration. Integrate Amdocs products with third-party applications within commercial customer networks.
  7. Training. Deliver customized functional training to customers and internal teams.
  8. Testing. Oversee non-functional/performance testing, from design to implementation and analysis.
  9. Connectivity Validation. Perform validation of system components, review results with stakeholders, and contribute to project status reporting.
  10. Defect Management. Lead and screen defects/incidents, directing them to relevant owners and ensuring follow-up.

All you need is...

  1. Experience. 8+ years of relevant Kenan migration experience.
  2. Independence. Ability to work independently.
  3. Current Engagement. Currently working on a Kenan project.
  4. Technical Skills. Proficient in Migration tool build (VUU), system testing of migration tools, dry runs, drills, production migration runs, reconciliations, migration defect fixes, and PL/SQL.
  5. Impact Awareness. Understanding the impact of migration build and system testing delays, program milestones, and penalties.

Why You Will Love This Job

  1. Expert Deployment. Utilize your skills in end-to-end product deployment and customer interaction.
  2. Global Team. Be a key member of a dynamic, collaborative global team with numerous opportunities for personal and professional development.
  3. Multinational Environment. Work in a diverse, multinational environment for a global market leader in its field.

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce.

Apply now and be part of something amazing!