Process Assistant

Gurugram, Haryana, India
May 22, 2024
May 22, 2025
Onsite
Full-Time
1 Year
Job Description

Join Amazon, the world’s most customer-centric company, and be a part of a team dedicated to providing unparalleled service and innovation. As an Operations Associate at one of our Fulfillment Centers (FCs), you’ll play a crucial role in ensuring our customers receive their orders promptly and with the highest quality. Embrace a culture of innovation and creativity where your contributions make history every day.

Job ID. A2648875

Key Responsibilities

Daily Shift Management

  • Administering associate activities.
  • Allocating tasks efficiently.
  • Monitoring and guiding associates on productivity, quality, and safety.
  • Oversight of counts and problem-solving queues.

Shift Quality Assurance

  • Ensuring shift quality standards are met.
  • Developing action plans to address any deviations.

Training and Development

  • Creating and executing training programs for associates.
  • Fostering a culture of continuous improvement.

Auditing and Compliance

  • Conducting 4M and 5S audits daily.
  • Ensuring adherence to safety and quality protocols.

Leadership Support

  • Acting as a stand-in for the Area Manager when necessary.

Basic Qualifications

  • Experience with Microsoft Office applications.
  • High school diploma or equivalent.
  • Ability to work flexible schedules, including weekends, nights, and holidays.
  • Physical capability to lift up to 49 pounds, stand/walk for up to 12-hour shifts, and perform repetitive tasks.

Preferred Qualifications

  • Previous experience with Amazon Amnesty Floor Monitoring is a plus.

Join us at Amazon and be part of a dynamic team dedicated to exceeding customer expectations every day. Apply now to start your journey with us