At American Express, we empower our global community to drive progress through innovative technology solutions that enhance customer experiences. Join us and contribute to our commitment to integrity, inclusion, and delivering excellence every day.

Key Responsibilities

• Lead the design, delivery, and modernization of the primary Case Management Platform.
• Define and execute strategic roadmaps to enhance user experience, agility, and platform availability.
• Collaborate closely with technology peers and teams to innovate, transform technology, and support business growth.
• Architect systems integration solutions with expertise across multiple technologies.
• Manage Agile teams in a release train, fostering collaboration and efficiency.
• Contribute externally to technology advancements (e.g., patents, open-source contributions).
• Provide leadership in technical decision-making and influence at all organizational levels.
• Manage large-scale applications for performance, capacity planning, and threat mitigation.
• Drive HR processes including employee engagement, performance reviews, and talent development.

Required Skills and Qualifications

• Bachelor’s Degree in Computer Science, Computer Engineering, or related field.
• 12+ years of technology engineering and management experience in a complex environment.
• Proven track record in Agile product engineering and deployment.
• Expertise in Java, Relational Databases, Microservices, APIs, JSON, XML, REST, and other relevant technologies.
• Experience with DevOps, CI/CD, and Agile methodologies.
• Familiarity with Pega, React JS, and data science/machine learning is preferred.
• Strong leadership, communication, and collaboration skills.
• Ability to drive strategic initiatives and foster cross-functional teamwork globally.
• Experience in creating engineering best practices and implementing new technologies into existing stacks.

Benefits

• Competitive base salary and bonus incentives.
• Comprehensive benefits package including medical, dental, vision, life insurance, and disability coverage.
• Flexible working arrangements (hybrid, onsite, or virtual).
• Generous paid parental leave policies.
• Career development and training opportunities.
• Support for holistic well-being, including financial, physical, and mental health.

Equal Opportunity Employer. American Express is committed to diversity and inclusion in all aspects of employment.

Note. Employment with American Express is contingent upon successful completion of a background verification check.