The Sales Manager is responsible for expanding the customer base within a specified geographical territory. This involves face-to-face interactions with potential customers, primarily focusing on businesses with annual revenues ranging from INR 3.5 cr to INR 600 cr. The role requires collaboration with senior executives to secure new accounts and deliver innovative business solutions using American Express products.

Key Responsibilities

1. Prospecting. Use various methods, such as cold calling and in-person meetings, to secure profitable sales while maintaining integrity and adherence to company values.
2. Pipeline Management. Create and manage a pipeline of prospective customers, turning leads into prospects and effectively managing opportunities within the territory.
3. Client Solution. Understand customer requirements, develop solutions, and leverage product specialists to meet customer needs while maintaining a high level of knowledge about American Express products and processes.
4. Negotiation and Closing. Successfully negotiated and moved prospects through the acquisition cycle, securing necessary signatures and delivering on projected charge volume.
5. Compliance. Ensure adherence to the American Express Code of Conduct, Sales Practices policies, and regulatory requirements in all interactions.

Knowledge and Skills

• Strong prospecting and pipeline management abilities.
• Consultative selling skills.
• Proficiency in overcoming objections and demonstrating value.
• Effective influence and persuasion techniques.
• Results-oriented with market, industry, and product knowledge.

Attributes

• High learning agility and intellectual curiosity.
• Collaborative and growth mindset.
• Personal accountability and compliance focus.

Experience

• Bachelor’s degree required, with preference for a Master’s in Business Administration.
• Extensive sales experience, particularly in winning new business relationships.
• Track record of achieving sales quotas and goals.
• Experience in a highly regulated industry is beneficial.

Benefits
American Express offers competitive base salaries, bonus incentives, and comprehensive benefits supporting physical, financial, and mental well-being. These include flexible working arrangements, parental leave policies, medical, dental, and vision coverage, retirement support, career development, and access to wellness programs.

Equal Opportunity Employer
American Express is committed to diversity and equal opportunity employment, making decisions without regard to race, color, religion, gender, national origin, disability status, age, or any other protected status.

Employment Condition
Offer of employment with American Express is contingent upon successful completion of a background verification check in accordance with applicable laws and regulations.

This job description effectively communicates the role expectations, qualifications, and benefits associated with joining Team Amex as a Sales Manager.