Nitin Jagtap

Nitin Jagtap

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I am trying to install OTRS on IIS7.

Jul 26 2013 9:20 AM
I am trying to configure OTRS with  IIS7 , For that purpose i had installed  ActivexPerl 5.12.4 ,MySql,OTRS :-otrs-3.2.7-win-installer-2.4.7.exe

After successfull installation of OTRS i had putup the OTRS setup folder from Program files OTRS to inetpub->wwwroot directory for running on the localhost

I had checked my perl & cgi script are going to run ON IIS7. I had put up this script code in  inetpub->wwwroot directory.

when i am going to run http://localhost/otrs/installer.pl from localhost i am getting the error like this,


HTTP Error 502.2 - Bad Gateway

The specified CGI application misbehaved by not returning a complete set of HTTP headers. The headers it did return are "Can't open perl script "C:\inetpub\wwwroot\otrs\installer.pl": No such file or directory ".


Here is the erroe details:
Detailed Error Information
ModuleCgiModule
NotificationExecuteRequestHandler
HandlerPerl-pl
Error Code0x00000002
Requested URLhttp://localhost:80/otrs/installer.pl
Physical PathC:\inetpub\wwwroot\otrs\installer.pl
Logon MethodAnonymous
Logon UserAnonymous

can any one help me in critical situations. If u find solution plz. post answer immediately.


Thank's
Nitin Jagtap        Friday, July 26, 2013 6:48:28 PM

Answers (2)