Deploy website with SSL certificate.

Question

Hello All,

I have to deploy website on my clients test server machine. The client has given me a authorized signed SSL certificate in a ".pfx" form. I imported the
certificate on IIS. I binded my website to the ssl certificate with the https protocol , ip-address on port no 443.
I can browse the website internally on the test server with the ip-address .

The client has said that after deploying the website using ssl , the website will be able to access through a specified url. The client will be taking care of that part ie binding of the url with the ip-address on that port no.
But when I access the website using the specified url on the clients test server an error is generated saying "Network Error (tcp_error)".
I am unable to access the website using the specified url.

Am I missing out certain steps while deploying or is it so other issue.