User Submits Request >> Notification to Infra team && Send for Approval to Application Owners >> Send for Approval to Infra Manager >> Send mail to Central IT
Request Form details :
Requested By :
Request Type : Server Access/Disk Space Increase/CPU Increase/Memory Increase
Application :
Application Owner :
Server Name :
IP Address :
Access Details : Read\Write\Full\Not Applicable
Business Justification : Multiline Textbox
Once the user created the request the mail has Infra team and Application owner .
If the Application owner approved and Infra team approved the mail trigger to Central IT.
Then the ticket has to closed.