There have been changes recently in Microsoft Certifications where the focus is shifted from Individual Technology-based certifications to the Role-based Certifications. This blog post discusses the changes done in D365 Certifications.
What are the D365 Role-Based Certifications available now?
These are categorized into 3 levels: Fundamental, Associate and Expert
1. Fundamentals
2. Associate
D365 Customer Engagement
1. Microsoft Certified: Dynamics 365 for Sales Functional Consultant Associate.
Click here
2. Microsoft Certified: Dynamics 365 for Customer Service Functional Consultant Associate.
Click here
D365 Field Service
1. Microsoft Certified: Dynamics 365 for Field Service Functional Consultant Associate.
Click here
D365 Marketing
1. Microsoft Certified: Dynamics 365 for Marketing Functional Consultant Associate.
Click here
Apart from these, there are 3 more exams dedicated to D365 Finance and Operations. Check below for the complete list here of D365 Certifications and there will be multiple Dynamics 365 role-based certifications coming up. Yaay!
How can I prepare for it?
You can prepare for role-based certifications with online courses, instructor-led training, or even micro learning available through
Keep in mind, more training content is scheduled to be released soon.
2. Materials or revision notes from the previous Dynamics certifications like MB2-716, MB2-717, MB2-718, etc.
3. Blog references: https://neilparkhurst.com/category/crm/crm-certifications/
Happy Learning!