Office 365 Admin - Provide Customized Help Desk Contact Info On Suite Bar

As Office 365 admin, you can streamline user support by adding customized contact information to the help pane. The users in need of help will be able to access your organization's custom support contact info with a single click of the help icon.

Introduction

As an Office 365 admin, you can streamline the user support by adding customized contact information to the help pane. The users in need of help will be able to access your organization's custom support contact info with a single click of the help icon.

 

Steps to add a help desk info on suite bar

1. Sign in to Office 365 with your work or school account.
2. Select the app launcher icon App launcher button and choose Admin.
3. In Office 365 admin center, use the left navigation pane by choosing Settings > Organization profile > provide customized help desk contact info.
   
   
   
   
4. Click Edit button > Help desk card needs to be turned on.
   
   
   
   
5. Please update all the fields and click on each field for which you would like to display the value on the card. Once you update and save, you can verify the results and your help desk card will look similar to the image given below.
   
   

Summary

Thus, we have learned how to provide customized help desk contact information on suite bar.