Problem:
“An error has occurred on the
server.http://go.microsoft.com/fwlink?LinkID=96177”
exception occurred while starting the service
“Windows SharePoint Services Web Application”
An attempt to
start/stop instance of service Windows SharePoint Services Web Application on
server wfe2 (new web front-end server name) did not succeed. Re-run the action via UI or command line on
the specified server. Additional information is below.
An error has
occurred on the server.http://go.microsoft.com/fwlink?LinkID=96177
Scenario:
We have existing small
MOSS 2007 server farm having one web front-end server (say wfe1) and one
database server (say db1). We have to add one more web front-end server to this
existing farm. So we made available one
server (say wfe2) and did the MOSS 2007 installation with server type web front
end server. After installation we run “SharePoint Products and Technologies
Configuration Wizard”, which finished successfully and our new server is added
to existing farm. We didn't host central administration web application on wfe2.
Central administration web application is hosted only on wfe1.
Now, important task is to
synchronize the web applications which already exist on wfe1. To synchronize wfe2
with wfe1, we need to start the service “Windows SharePoint Services Web
Application”.
We try to start this
service from central administration but it went stuck. It always shows in
“starting” mode. Since service is not starting from UI, we stopped this service
from command prompt as follows:
stsadm -o
provisionservice -action stop -servicetype SPWebService
and then we started “Windows
SharePoint Services Web Application” service from command prompt as follows:
stsadm -o provisionservice -action start
-servicetype SPWebService
and then we got the
exceptions like
An attempt to
start/stop instance of service Windows SharePoint Services Web Application on
server wfe2(new web front-end server name> did not succeed. Re-run the action via UI or command line on
the specified server. Additional information is below.
An error has
occurred on the server.http://go.microsoft.com/fwlink?LinkID=96177
and in evnetviwer
following descriptions are there:
The schema
version (3.1.11.0) of the database
SharePoint_Content_11a3c578-f786-4a4f-bc73-b603caa96d0f on db1 (database server
name) is not consistent with the expected database schema version (3.1.8.0) on wfe2
(new web front-end server name).
Connections to this database from this server have been blocked to avoid
data loss. Upgrade the web front end or the
content database to ensure that these versions match.
Solution:
This version mismatch is
problem because of the cumulative updates are installed on wfe1 and not installed
wfe2. Whenever we install any wss/moss
service pack or cumulative updates and run “SharePoint Products and
Technologies Configuration Wizard”, there is a new entry made in Version table
in the admin content database.
To resolve this issue I
have downloaded current month's cumulative updates for wss and MOSS and
installed on both the web front-end servers. And then started the service from
command prompt and it started successfully. This service synchronizes the new
web front-end server with the existing one in the farm.