Adding a Custom Domain to Dynamics 365 Customer Insights Marketing

Configuring a custom domain for your Dynamics 365 Customer Insights Marketing Modern Driven App elevates brand identity, enhances trust, and ensures seamless customer experiences. Follow our step-by-step guide for easy setup and improved email deliverability.

Setting up a custom domain for your Dynamics 365 Customer Insights Marketing Modern Driven App enhances your brand identity and ensures a seamless customer experience. In this blog, we'll walk you through the steps to configure a custom domain for your Dynamics 365 Marketing app.

Why Use a Custom Domain?

Using a custom domain for your Dynamics 365 Marketing app has several advantages.

• Brand Consistency: Reinforce your brand identity by using your own domain.
• Customer Trust: Improve customer trust and recognition with a familiar domain.
• Professionalism: Present a professional image to your customers and partners.
• Improved Deliverability: Increase the deliverability of your marketing emails by using a custom domain.

Prerequisites

Before you begin, ensure you have the following.

• Access to Dynamics 365 Marketing: Ensure you have admin access to Dynamics 365 Marketing.
• Domain Name: A domain name that you own and can configure DNS settings for.
• DNS Management Access: Access to your domain's DNS settings through your domain registrar or hosting provider.
• Registered Domain: Ensure your domain is registered with a domain provider like GoDaddy, Namecheap, or any other registrar.

I have registered my Domain in GoDaddy.

Step-by-step guide to adding a custom domain
 

Step 1. Verify your domain

• Log in to Dynamics 365 Marketing: Go to the Dynamics 365 Marketing portal and log in with your admin credentials.
• Navigate to Customer Insights Modern Driven App: In the Marketing app, go to the Settings Area -> Email Marketing -> Domains -> New
  
• Configure Domain: Go through the Configuration Settings.
  
  
• DNS Configuration: You'll receive a TXT record in DNS CNAME1 and CNAME2 that needs to be added to your domain's DNS settings. This record is used to verify that you own the domain.
  
  
• Log in to your domain registrar's website (e.g., GoDaddy) and navigate to the DNS settings.
• Add a new TXT record with the details provided by Dynamics 365.
• Save the changes and wait for the DNS changes to propagate (this may take up time).
• Confirm Verification: Once the DNS record is propagated, return to Dynamics 365 Marketing and click Verify to confirm the domain ownership.
  
• The Domain should be Validated.
  

Adding a custom domain to your Dynamics 365 Customer Insights Marketing Modern Driven App is a straightforward process that significantly enhances your brand’s online presence. By following these steps, you can ensure a seamless integration of your custom domain, providing a consistent and professional experience for your customers.

Setting up a custom domain not only improves brand consistency but also increases customer trust and email deliverability. Start leveraging the power of a custom domain in your Dynamics 365 Marketing today and take your marketing efforts to the next level.